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Veteran Owned & Operated

Privacy Policy

Privacy Policy

This policy outlines information collected and how it's used by 13 Peaks Trading Co.

Information Collection

We collect the following information from our users:

  • Contact information: This includes name, email address, mailing address, and phone number. This information is collected when creating an account, placing an order, or signing up for our newsletter.

  • Payment information: This includes credit card numbers, expiration dates, and security codes. This information is collected when placing an order and is used to process payments.

  • Purchase history: This includes information about the products purchased, the date of purchase, and the amount paid. This information is collected to provide better customer service and to improve the shopping experience.

Use of Information

The information collected is used for the following purposes:

  • Processing orders: Contact and payment information is used to process orders and deliver purchased products.

  • Customer service: Purchase history and contact information are used to provide customer service and to assist with any questions or concerns.

  • Marketing and advertising: Email addresses may be used to send promotional material and updates about our products and services. Users can opt-out of these communications at any time.

  • Analytics: Information is used to analyze website usage and improve the user experience.

Data Security

We take the security of our users' information seriously and implement appropriate measures to protect against unauthorized access, alteration, disclosure, or destruction of data. This includes the use of secure servers and encryption of sensitive information.

Cookies

We use cookies to store information about user preferences and to track website usage. This information is used to improve the user experience and to provide customized content.

Third-Party Services

We may use third-party services to process payments, provide analytics, or assist with marketing and advertising. These services may collect and process personal information on our behalf and are subject to their own privacy policies.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page and will be effective upon publication.

Contact Information

If you have any questions or concerns about our privacy policy or the use of your personal information, please email us at sales@13peakstrading.com.